Paket SOP Hotel dan JobDesc Hotel

Kini tersedia untuk Anda!!!
Paket SOP Hotel dan JobDesc Per Posisi dalam Perhotelan.

Tediri dari 129 SOP dan 27 Job Description,
Serta peraturan Perusahaan Untuk Perhotelan.

Anda tinggal Copy Paste!!!
(File dalam format MS Word)

Anda dapatkan Hanya Rp. 5.500.000,-
(Lima Juta Rupiah Saja)

APA YANG ANDA DAPATKAN?
DAFTAR ISI
 
STANDARD OPERATING PROCEDURE (SOP) HOTEL

01. SALES MANAGER
Prosedur-01 Pembuatan Kontrak Agreement Dengan Perususahaan/Travel; Prosedur -02 Reservasi Tamu; Prosedur-03 Prosedur Pembuata Marketing Kit; Prosedur-04 Promoting New Product & Fasiltas; Prosedur-05 Welcome Vvip Dan Vip Repeater; Prosedur-06 Hosting Lunch Or Dinner For Hotel Inspection; Prosedur-07 Handling Hotel Inspection; Prosedur-08 Over Booking; Prosedur-09 Penerbitan Credit Facility; Prosedur-10 Pembuatan Proforma Invoice.

02. FRONT OFFICE
Prosedur-01 Tamu Check-In; Prosedur-02 Check Out; Prosedur-03 Room Assigment; Prosedur-04 Rooms Not Ready; Prosedur-05 Airport Transfer In; Prosedur-06 Airport Transport Out; Prosedur-07 Handling Vip Guest; Prosedur-08 Handling Telepon; Prosedur-09 Business Center; Prosedur-10 House Guest Activities.

03. HOUSE KEEPING
Prosedur-01 Block & Unblock Status Room; Prosedur-02 Penanganan Loss & Found; Prosedur-03 Inspeksi Kamar; Prosedur-04 Laundry Service; Prosedur-05 Maintaining Lapangan Tenis; Prosedur-06 Linen Inventory; Prosedur-07 Maintaining Gardening; Prosedur-08 Maintaining Swiming Pool; Prosedur-09 Handling Mini Bar.

04. FB PRODUCTION
Prosedur-01 Creating Recipe; Prosedur-02 Opening Kitchen; Prosedur-03 Closing Kitchen; Prosedur-04 Planning Food Production; Prosedur-05 Inspection & Maintaining Of Operating Equipmen.

05. FB SERVICE
Prosedur-01 Pemesanan Makanan & Minuman; Prosedur-02 Penanganan Tamu Komplain Atas Makanan & Minuma; Prosedur-03 Room Service & Clear - Up; Prosedur-04 Conference & Meeting; Prosedur-05 Restaurant Booking; Prosedur-06 Banquet Order; Prosedur-07 Opening Bar; Prosedur-08 Closing Bar.

06. ACCOUNTING
Prosedur-01 Auditing (Night Audit & Income Audit); Prosedur-02 Pembelian Barang; Prosedur-03 Penerimaan Barang; Prosedur-04 Pembayaran Komisi Kamar Pada Agent; Prosedur-05 Pembayaran Komisi Kamar Pada Guide; Prosedur-06 Penerimaan Kas Atau Bank; Prosedur-07 Pengeluaran Kas Atau Bank; Prosedur-08 Penagihan Tamu; Prosedur-09 Advance Payment; Prosedur-10 Pengeluaran Barang; Prosedur-11 Collecting Ar; Prosedur-12 Pembayaran Kepada Supplier, Hutang Dagang, Po; Prosedur-13 Pembayaran Lain-Lain , Direct Purchase, Non Po; Prosedur-14 Petty Cash Atau Kas Kecil; Prosedur-15 Costing Food & Beverages; Prosedur-16 Stock Taking.

07. ENGINERING
Prosedur-01 Perencanaan Bangunan Baru & Renovasi; Prosedur-02 Tender Project; Prosedur-03 Pembangunan; Prosedur-04 Repair & Maintenance Order; Prosedur-05 Preventive Maintenance.

08. HR (HUMAN RESOURSES)
Prosedur-01 Man Power Planning; Prosedur-02 Pembuatan Job Description; Prosedur-03 Pembuatan Job Specification; Prosedur-04 Pemasangan Iklan Lowongan Kerja; Prosedur-05 Pembuatan Struktur Organisasi; Prosedur-06 Recruitment; Prosedur-07 Administrasi Karyawan Magang Dan Kontrak; Prosedur-08 Administrasi Karyawan Tetap; Prosedur-09 Penempatan Karyawan Baru Dan Orientasi; Prosedur-10 Goal Setting & Performance Review; Prosedur-11 Sistem Training; Prosedur-12 Perencanaan Training Tahunan; Prosedur-13 Work Schedule; Prosedur-14 Dp & Cuti; Prosedur-15 Cuti Hamil; Prosedur-16 Ijin Meninggalkan Tugas; Prosedur-17 Ijin Sakit; Prosedur-18 Lembur; Prosedur-19 Promosi; Prosedur-20 Perubahan Status; Prosedur-21 Pemberian Sanksi; Prosedur-22 Pemberian Sumbangan Kesejahteraan; Prosedur-23 Perhitungan Pembayaran Jamsostek; Prosedur-24 Pemeriksaan Gaji Dan File Gaji Unit; Prosedur-25 Administrasi Penggajian; Prosedur-26 Karyawan Mengundurkan Diri; Prosedur-27 Pemutusan Hubungan Kerja ( Phk ); Prosedur-28 Pensiun; Prosedur-29 Hr Report; Prosedur-30 Hr Unit Review; Prosedur-31 Review Peraturan Perusahaan Dan Perjanjian Kerj; Prosedur-32 Demosi; Prosedur-33 Mutasi Antar Department Dalan Satu Unit; Prosedur-34 Mutasi Antar Department Dan Antar Unit.

09. GENERAL AFFAIR
Prosedur-01 Control Area; Prosedur-02 Penggunaan Telepon Kantor; Prosedur-03 Inventory Dan Kontrol Kendaraan Bermotor; Prosedur-04 Peyerahan Kendaraan Dinas; Prosedur-05 Perpanjangan Surat Kendaraan Kantor; Prosedur-06 Pembelian Bbm Kendaraan Kantor; Prosedur-07 Penggantian Bbm Kendaraan Dinas; Prosedur-08 Perawatan Dan Perbaikan Mobil Kantor; Prosedur-09 Peminjaman Kendaraan Kantor; Prosedur-10 Penyediaan Alat Tulis Kantor (Atk).

10. SECURITY
Prosedur-01 Emergency; Prosedur-02 Evakuasi Kebakaran Di Areal Pt; Prosedur-03 Penanganan Masalah Ancaman Bom; Prosedur-04 Penanganan Masalah Pencurian; Prosedur-05 Penanganan Masalah Perampokan; Prosedur-06 Penanganan Masalah Pembunuhan; Prosedur-07 Penanganan Masalah Bunuh Diri; Prosedur-08 Penanganan Masalah Kebakaran; Prosedur-09 Penanganan Masalah Kehilangan; Prosedur-10 Penanganan Masalah Skipper; Prosedur-11 Penanganan Masalah Kecelakaan Kendaraan Di Are; Prosedur-12 Penanganan Masalah Pengunjung Malam Hari; Prosedur-13 Body Check; Prosedur-14 Pemadaman Kebakaran Di Areal Unit.

11. ECOMMERCE
Prosedur-01 Order Design Grafis; Prosedur-02 Order Web Design; Prosedur-03 News Letter; Prosedur-04 Meng-Input Dr (Dynamic Rate) Ke Dalam Web Syste; Prosedur-05 Meng-Input Msp (Minimum Selling Price) Kedalam; Prosedur-06 Pembuatan Kontrak Online Dengan Travel Agent.

12. GM - EAM
Prosedur-01 Penanganan Tamu Complain & Guest Comment; Prosedur-02 Manager On Duty (Mod)
.

JOB DESCRIPTION HOTEL

Job Des -01 Account Payable; Job Des -02 Account Receivable; Job Des -03 Assistant Fom; Job Des -04 Asst Supervisor Room; Job Des -05 Asst. Chief Engineering; Job Des -06 Asst. Supervisor Room; Job Des -07 Asst.Operation Manager; Job Des -08 Asst. Taxer Manager; Job Des -09 Bartender; Job Des -10 Bell Boy - Bell Man; Job Des -11 Chef De Partie - Kitchen Supervisor; Job Des -12 Chief Security; Job Des 13- Concierge Supervisor; Job Des -14 Cook-Cook Helper; Job Des -15 Engineering; Job Des -16 Gardener; Job Des -17 General Admin; Job Des - 18 House Maid; Job Des - 19 Hr Supervisor; Job Des - 20 Maintenance; Job Des - 21 Officer Security; Job Des - 22 Reservation Clerk; Job Des - 23 Restaurant Assistant Manager; Job Des - 24 Restaurant Supervisor; Job Des - 25 Sales Admin; Job Des - 26 Sous Chef - Asst. Chef - Excutive Chef; Job Des - 27 Supervisor Atau Ass. Spv Security.

 PLUS BONUS PERATURAN PERUSAHAAN (PP) KHUSUS HOTEL
Sebanyak 36 halaman.

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